--Director

Video Out Takes from the Tough Talk Program

See some key ideas to help you be more effective in talking and working with others.

• Changing culture (1:01)
  
• Problem solving versus blame (1:11)
  
• Baby sit versus feedback - help someone improve (0:22)
  
• Fundamental Questions (1:26)
  
• Feeling is a choice (5:43)
  
• Adult time out (2:09)
  
• Pacing and composure (0:54)
  
• People will talk (0:44)
  
• Fixer boss disasters and triangles (2:10)